Huntington’s Online Privacy Policy

Your Privacy Rights

Print Privacy Policy

This Online Privacy Policy ("Online Policy") applies to The Huntington National Bank, its parent Huntington Bancshares Incorporated and their subsidiaries and affiliates (collectively described as "Huntington," "we," or "us"), this website and any Huntington website, online interface, mobile site, or mobile application that links to this Online Policy, with the exception of those websites which display a third party’s privacy policy or terms of use at the bottom of the page, including our Investor Relations page and our Careers page (each a "Site, and collectively "Sites"). This Online Policy specifically applies to Huntington's collection, use and disclosure of information collected from visitors during use of the Sites, such as for transactional purposes or through tracking technology, including cookies or pixels. For information on how we use information gathered through our mobile application, please review our Mobile Banking Application Privacy Policy (“Mobile Privacy Policy”). This Site and all Huntington Sites are operated in and controlled from the United States of America. This Online Policy should be read together with the U.S. Consumer Privacy Notice ("Privacy Notice"), which, among other things, describes how Huntington may share personal information gathered from you and how you can opt-out or limit certain types of information sharing.

Effective Date

This Online Policy is effective as of April 30, 2026

Changes to this Online Policy

We reserve the right to amend this Online Policy at any time to address future developments of Huntington, our Sites or changes in industry or legal trends. We will post the revised Online Policy on this Site or announce the change on this Site's homepage. If we make changes to this Online Policy, we will revise the "Effective Date" section above. Any changes to this Online Policy will become effective upon the posting of the revised Online Policy on this Site. By continuing to use the Site following such changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Online Policy, as it may be amended from time to time, in whole or in part, please do not continue using our Sites. If you have any questions or comments about this Online Policy, please feel free to contact us at privacy@huntington.com.

Types of Information Collected

We collect Personal Information and Aggregate Information from visitors or users of our Sites. We use the term "Personal Information" to mean any information that can identify a specific individual. We use the term "Aggregate Information" to refer to any information that does not allow us to identify a specific individual, such as demographic information, information about the device used to access our Site(s) (“Device”), browser information or areas visited on our Sites.

Personal Information

Personal Information includes information that you may provide to us when you visit our Site(s) such as name, address, email address, phone number, mother's maiden name, Social Security number, date of birth, driver's license, employment, income, residence, and collateral information. For example, you may provide Personal Information when you complete an online application for a new banking product, when you enroll in our online or mobile banking services or when you complete online fields with your contact information.

Aggregate Information

We may gather and store Aggregate Information about Site visitors and Site users. The collection of this Aggregate Information enables us to measure the number of visitors to various portions of our Sites, diagnose problems with our Sites, administer our Sites, detect and prevent fraud, and enhance the security of our Sites. We will use Aggregate Information to learn more about what you and our customers are expecting from our services to improve our Sites. Because Aggregate Information collected on our Sites does not personally identify you, we may use Aggregate Information for any purpose whatsoever and share Aggregate Information with third parties for any purpose whatsoever.

Information about Your Devices

We may provide you access to some of our products and services through mobile applications or websites. When you interact with these applications and websites, we may collect information related to your devices such as unique device identifier, screen resolution, operating system, device settings, the physical location (such as geo-location) of your device, and analytical information about how you interact with our applications and websites. We may also use your device’s location to provide you with customized location-based content and services. We may ask for your permission to collect some of this information; however, if you do not enable these settings, we may not be able to provide you with related customized content. For more information on how we use information gathered through our mobile application, please review our Mobile Privacy Policy.

Association of Aggregate Information with Personal Information

We may now, or in the future, associate or combine some or all of the Aggregate Information we collect about you with your Personal Information that we collect about you in order to provide you with more relevant content and marketing messages when you visit our Sites. For example, if you are an online banking customer we may be able to associate your Aggregate Information with your customer profile. This may allow us to provide you with tailored content when you visit our Sites. Please note: the association of Aggregate Information with Personal information does not change how we treat your Personal Information. You should refer to the “Personal Information,” “Our Use of Personal Information,” “Disclosure of Personal Information,” “Use of Cookies or Similar Technologies,” and “Cross-Context Behavioral Advertising” sections for more information.

Use of Cookies or Similar Technologies

Cookies, pixels (including social media pixels), or other similar technologies may be used to gather information on your interactions with our Sites. Cookies are electronic files that your internet browser places on your hard drive or other Device to collect and retain information relating to the use of our Sites. Two of the main ways to categorize cookies are by duration and by purpose. Duration refers to how long a cookie remains active in your browser. Huntington uses two types of duration cookies on its Sites: session cookies and persistent cookies. Session cookies are only active as long as your browser is open while persistent cookies remain on your Device's memory after you close your internet browser or mobile application. The other main way to classify cookies is by purpose. The purposes for which Huntington uses cookies mainly fall within the following four categories:

• Essential Cookies
  Essential cookies are needed to support core site functionality and security features. These cookies also include cookies needed for us to respond to requests you make while using our website. You can block the use of these cookies in your browser, but it may result in parts of the website not working.
• Preferences and Functionality Cookies
  We use preference cookies to help us remember your preferences when using our Sites. These preferences includes things like your preferred language, your location, and choices you may make while on our Sites. Functional cookies may be set by us or by third parties whose services we use on our site. These cookies allow us to provide enhanced site functionality and personalization.
• Performance and Analytics Cookies
  These cookies facilitate measurement and analytics so we can improve the performance of our Sites. They give us insight into things like how often a page is visited, what links are clicked on, how much time visitors spend on our Sites, and how people move through our Sites or get to a given page. These cookies may be set by us or our third party partners and information collected through these cookies may be shared with our third party partners.
• Advertising Cookies
  These cookies help serve advertising content that is relevant to you by collecting information from your use of our Sites. These cookies may be set by us or our advertising partners and information collected through them may be used by us and our advertising partners create a profile of your interests so we can better understand what products and services are most relevant to you. If you would like to opt out of having your information shared for cross-context behavioral advertising, please refer to the “Cross-Context Behavioral Advertising” section for more information.

We may also use cookies or other similar technology to associate or combine your Aggregate Information with your Personal Information (please refer to the “Association of Aggregate Information with Personal Information” section above for more information on this practice.). We may also use cookies or similar technologies to provide you with customized online display advertising tailored to your interests. Please refer to the “Cross-Context Behavioral Advertising” section for more information, including information on how to opt out of cross-context behavioral advertising.

You can block cookies by changing the settings on your internet browser or with software programs specifically designed to block cookies. Please note, however, that if you choose to block all cookies, you will not be able to log into our secure Online Banking service, and you may limit other functionality we can provide when you visit our Sites. You can also remove cookies by deleting them from your Temporary Internet or Cookies folder. Blocking or deleting cookies may also impact our ability to honor your decision to opt out of cross-context behavioral advertising. See the “Cross-Context Behavioral Advertising” section for more information.

Cross-Context Behavioral Advertising

We may engage our service providers to display ads on Huntington's behalf on other websites. Our service providers may use information about you gathered from your use of our website to provide customized Huntington advertisements tailored to your interests. This type of advertising is often referred to as “Cross-Context Behavioral Advertising.” We may also engage our service providers to track and report performance of advertising and marketing campaigns to and from Huntington. To learn more about this type of advertising, please visit the Network Advertising Initiative at www.networkadvertising.org.

You can opt out of having your personal information shared for cross context behavioral advertising purposes by going to our “Your Privacy Choices” page and clicking the toggle so it’s in the opt out position. If you would like to reduce the amount of Huntington ads you see online, you can click on the “YourAdChoices” Icon contained in certain Huntington online advertisements and opt out of having some targeted ads served to you on an advertiser by advertiser basis, but please note that this may not stop the collection of your personal information on our Sites. Keep in mind that these opt-out works using cookies unique to your browser and your device, so if you delete cookies, then you will need to opt out again.  If you use different browsers or devices, you will need to opt out for each one individually.

Please note: even if you opt out, you may still see advertisements from Huntington while browsing online. These advertisements may be less relevant to you and your interests because they won’t be based on information collected about you. Please also note that even if you opt out of sharing your information for cross-context behavioral advertising, Huntington may still use information it collects about you to provide you with personalized ads on its own Sites.

Global Privacy Control

Our Sites recognize Global Privacy Control (“GPC”) signals. If we detect a GPC signal coming from your browser, we will automatically opt you out of having your information shared with third parties for Cross Context Behavioral Advertising purposes. You can determine if we have detected a GPC signal coming from your browser by going to our “Your Privacy Choices” page and looking at the text below the preference center. For more information on the GPC program, including information on how to enable the GPC signal on your browser, please visit the Global Privacy Control website.

Our Use of Personal Information

Consistent with our Privacy Notice, we use Personal Information provided by Site visitors to fulfill the purpose for which such information was provided; to open an account for you; to process a transaction authorized by you; to send you tailored marketing content or information we think may be of interest to you (sometimes in conjunction with our service providers), to evaluate your suitability for a job if you apply on line through the Careers section of our Site, for compliance with laws and regulations, for cybersecurity or fraud prevention purposes, or as specifically disclosed at the time the information is requested.

We also may remove identifiers from Personal Information or aggregate that information to make it anonymous. We will use such Aggregate Information as described in the "Aggregate Information" section.

You authorize your wireless carrier to disclose information about your account, such as subscriber status and device details, if available, to support identity verification, fraud avoidance and other uses in support of transactions for the duration of your business relationship with us. This information may also be shared with other companies to support your transactions with us and for identity verification and fraud avoidance purposes.

Disclosure of Personal Information

We may disclose Personal Information, as permitted by law, and: (1) consistent with our Privacy Notice and this Online Policy; (2) to comply with applicable laws; (3) to respond to governmental inquiries or requests; (4) to comply with valid legal process; (5) to protect the rights, privacy, safety or property of Huntington; (6) to permit us to pursue available remedies or limit damages that we may sustain; (7) to enforce our rights resulting from inappropriate use of our Sites; and (8) for cybersecurity or fraud prevention purposes.

In the event there is a change in the corporate structure of Huntington such as, but not limited to, merger, consolidation, sale, liquidation, or transfer of substantial assets, Huntington may, in its sole discretion, transfer, sell or assign information collected on and through our Sites, including without limitation, Personal Information concerning visitors, to one or more affiliated or unaffiliated third parties.  

Your Choice About Receiving Promotional E-mails

Visitors may choose not to receive promotional e-mails or electronic newsletters from us by following the instructions in the specific email from which they wish to opt-out. Even if you elect to stop receiving promotional emails from us, we may still contact you through email to tell you important information about our Sites or us, or in response to a transactional or service related matter.

Maintaining Accuracy in Online and Mobile Information

We strive to maintain complete and accurate online and mobile information about you and your accounts. If you believe that our records contain inaccurate or incomplete information about you, call 800-480-2265, daily 6:00 a.m. to midnight ET. Our Online and Mobile Banking customers may access and edit their own information by logging in to our secure Online Banking service and clicking on the "Customer Service" tab. We will correct any confirmed inaccuracies as necessary and appropriate.

Children's Information

We respect the privacy of children and comply with the practices established under the Children's Online Privacy Protection Act. We do not knowingly collect or retain personally identifiable information from children.

Safeguarding Personal Information

We employ appropriate safeguards to protect Personal Information that you provide to us through our Sites. Unfortunately, no method of transmitting or storing data can be guaranteed to be 100% secure. As a result, although we strive to protect Personal Information, we cannot ensure the security of any information you transmit to us through or in connection with our Sites. If you have reason to believe that your interaction with us is no longer secure, please notify us of the problem by contacting us at privacy@huntington.com.

In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email.

We may include links in our emails that link you to information on our Sites about our products, services, and special pricing or promotional offers. However, we will never ask you for Personal Information in an email from us (for example, username, password, Social Security number or account number). We will also never include links that take you to a non-secure page where you are asked to provide this information. To determine whether an email that you have received from Huntington is legitimate, you may contact our Customer Service Center toll-free at 800-480-2265, daily 6:00 a.m. to midnight ET. You can find more information and tips on ways you can protect yourself by visiting our Privacy and Security section at huntington.com/privacy-security.

If you receive an email or other correspondence requesting that you provide any sensitive information via email or to a Site that does not seem to be affiliated with us, or that otherwise seems suspicious to you, please do not provide such information and report such request to us at idtheft@huntington.com.

Web Linking Practices

WWe may provide access to information, products or services offered on websites that are owned or operated by other companies ("Third Party Websites"). We provide this access through the use of hyperlinks that automatically move you from a Huntington Site to the Third Party Website.

While we do our best to provide you with helpful, trustworthy resources, we cannot endorse, approve or guarantee information, products, services or recommendations provided at any Third Party Website. Because we may not always know when information on a linked site changes, Huntington is not responsible for the content or accuracy of any Third Party Website. Huntington shall not be responsible for any loss or damage of any sort resulting from the use of a link on its websites nor will it be liable for any failure of products or services advertised or provided on any Third Party Website.

Huntington offers links to you on an "as is" basis. When you visit a Third Party Website by using a link on our Sites, you will no longer be protected by Huntington's privacy policy or security practices. The data collection, use, and protection practices of the Third Party Website may differ from the practices of our Sites. You should familiarize yourself with the privacy policy and security practices of Third Party Websites that you choose to visit. Those are the policies and practices that will apply to your use of the Third Party Website, NOT Huntington's policies and practices (unless otherwise disclosed to you).

Products, services, and benefits offered by third parties at Third Party Websites are obligations of those third parties, are not an obligation of, a deposit of, or guaranteed by Huntington or any of its affiliates, and are not FDIC insured.

Use of Online Surveys and Sweepstakes

Online surveys and sweepstakes are offered from time to time on our Sites. Online surveys are used so that we can gather information to better serve you. Based on the information you provide to us, we may inform you of accounts and services from Huntington. You are not required to complete online surveys, sweepstakes or promotions. You should carefully review the rules of each sweepstakes or promotion in which you participate through our Sites, as they may contain additional important information about Huntington's use of Personal Information about you. To the extent that the terms and conditions of each sweepstakes or promotion concerning treatment of your Personal Information conflict with this Online Policy, the terms and conditions will control.

Use of Online Planning Tools

We make planning tools, such as mortgage and savings calculators available. We do not currently store information that you enter into one of these planning tools or calculators.