Bank Lockbox Services

Wholesale & Retail Lockbox

Wholesale Lockbox allows your customers to mail payments to an address featuring your company name and unique payment address. Huntington collects your mail directly from the post office and processes it quickly and accurately according to your customized lockbox instructions. This solution is ideal for businesses with high dollar, low volume payments. All information from the images and data captured are available in our robust Online Lockbox portal and can be delivered to you in data/image transmissions.

Retail Lockbox service is an ideal solution for high volume customers that collect payments from consumers, who can provide a payment coupon with an OCR scanline of the details, and a courtesy return envelope with a window with their statement for their mailed payments. The payment processing for these transactions is fully automated using our high-speed equipment, which opens, extracts, images and captures the scanline data, deposits the items, uploads it the Lockbox online portal and creates data/image transmissions in the format needed for your accounts receivable system to consume and post your payments.

With both solutions, we offer pre-processing exception management tools to optimize the success of your accepted payment rate.

Electronic Lockbox

The Electronic Lockbox (E-Lockbox) provides electronic routing and settlement of consumer Bill Pay transactions between participants and/or their designated processors. When you sign up for E-Lockbox, you’ll receive a single ACH credit for the total of your daily Bill Pay items and data that can be uploaded directly to your accounts receivable system for processing.