Payment Center Resources

Welcome. The resource library for Advanced Reporting and Payment Center includes user guides and e-learning modules to help you better understand the capabilities and advantages of these solutions. As our solutions evolve, you can return to this page to get the information you need to stay up-to-date on any refinements and upgrades – the knowledge you need at your fingertips.

User Guides

Payment Center User Guide

Advanced Reporting User Guide

Mobile App

Commercial Mobile App
Visit our Commercial Mobile App page to see how our mobile app can help make running your business easier.

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Payment Center Mobile User Guide
Using Payment Center in our mobile app can help make the management of important services more simple, intuitive, and powerful.

Payment Center Mobile User Guide

Video Tutorials


Get step-by-step instructions for accessing the Business Online System and Payment Center.

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Follow these steps to add a beneficiary to the address book in Payment Center.

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Creating a template in Payment Center is easy. Simply follow these steps.

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Review the following instructions to set up an alert in Payment Center.

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Customize list views in Payment Center in just a few steps.

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Discover how to easily export information from Payment Center.

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Learn how to import a NACHA file into Payment Center.

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Understand how to process a freeform payment in Payment Center.

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Find out how to process a payment from a template in Payment Center.

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Know how to add and manage widgets in Payment Center.

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Check out instructions on managing a user's permissions in Business Online and Payment Center.

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Identify how to create a detailed import map in Payment Center.

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Learn how to review audit information and access audit reports.

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Learn how to initiate a Real-Time payment in Payment Center.

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